FREQUENTLY ASKED QUESTIONS
Where are you based?
You can make your getaway from our locations in Worcestershire (near Inkberrow), East Midlands(near Grantham), Yorkshire (Harrogate) and Suffolk (near Stowmarket). For more details click here We can provide transfers from local airports and rail connections. For security reasons we only provide precise location details when you book.
How does it work?
There are three elements to every getaway – the car, the hotels and the route. Just choose one from each element and we’ll put your package together. The cars and hotels are organized into price bands and there are four locations to start from.
What hotels do you use?
We check and vet every hotel that we work with. So when you select a type and price band of hotel from us we are confident that it will meet the standard you expect. We vary the hotels we select depending on the touring route and availability.
Where do the routes go?
We are always developing our routes. We use tried and tested routes but we vary them according to your specific requirements. So if you want to spend more time driving, for instance, we make them longer.
How long do get the car for?
We operate transparent 24 hour hire periods - so you get a full day’s use of the car for each day you pay for. You can collect the car at any time during the day between 9am and 7pm (subject to availability). You can hire one of our classic cars for as long as you wish. The minimum hire period is 24 hours.
Can I add extra drivers?
Our hire package includes the price of one named driver. You can add extra drivers for a small extra charge up to a total of 4 drivers.
Are the cars easy to drive?
Our cars are generally very easy to drive - if you are familiar with manual or automatic gearbox cars then you will settle into any of them quickly. They each have particular characteristics and these will be fully explained to you when you collect the car.
What is the deposit?
Like all car hire companies, our insurance includes an excess in the event of damage. When you collect the car we will take a credit card deposit from you to cover the excess. We take this as a credit card authorisation so we don't take money from your card unless the car is returned damaged.
How do you send out the gift vouchers?
You can choose to have your gift voucher sent to you or the recipient. If we send it to you we will send you a blank, unmarked brown envelope with the voucher inside. We make sure that it is not obviously a gift.
Can I leave my car with you?
If you are collecting one of our cars from our storage site then we can provide secure parking, either outside or in our locked garage. The site has 24 hour security and is very discreet. However, parking is at your own risk and we cannot be responsible for your vehicle or possessions.
Can I take one of your cars abroad?
The limitations of our insurance mean that our classic cars are generally available for hire in the UK. But we can usually accommodate overseas travel - call us on 01527 893733 to discuss your plans. For our terms and conditions click here.
Are the cars reliable?
We are totally committed to hiring very high quality classic cars. We invest constantly in the servicing, maintenance and improvement of our vehicles. Our breakdown rate is 2% of all hires. However, you are hiring a classic car and the risk of breakdown is inevitably higher than with a modern car. We do everything we can to make our cars reliable but we cannot guarantee this in all cases.
What happens if the car breaks down?
Our classic cars are covered by AA Roadside & Relay breakdown recover. If the AA patrol cannot get you going they will return you either to our site or to your accommodation. We will try to provide you with an alternative car, but this is not guaranteed and is not a condition of your hire. We maintain our cars to high standards but they are old cars and the risk of breakdown is higher than it will be with a modern car. Full details on breakdown recovery are contained in the Information Pack supplied with each car and our policy is explained in our terms and conditions.
What insurance cover do you provide?
Every driver is covered by our specialist comprehensive cover insurance. Our insurance carries an excess, which is why we take a refundable deposit. The amount varies between cars, depending on value. If you return our car with damage we may use this deposit to cover our loss.
Who is insured to drive the cars?
Our insurance restricts use to drivers between 25 and 75 (inclusive) who have held a full driving licence for at least five years. We cannot hire the cars to anyone who has received more than two speeding offences within the last three years or who has been convicted of a more serious motoring offence at any point. There are a number of other restrictions – for full details see our terms and conditions. If you are in any doubt about eligibility, please email us or call 01527 893733.
What is the deposit for?
In addition to your hire fee, we take a refundable deposit from your credit or debit card before you hire a car. The amount varies between cars but starts at £750. We inspect the car with you before the hire period using a standard BVRLA Vehicle Inspection Report, which you sign to confirm the condition of the car. We will return your deposit in full if you return the car just as you collected it.
If the car is damaged we will discuss the problem with the hirer. We are reasonable and realistic but if we feel they are to blame we will obtain a quote for rectifying the work. Damage to our vehicles also costs us in time and lost revenue, which we may charge for. We cherish our cars and hope that you will treat them as if they were your own.
Can I use the car for track days?
Unfortunately not. Track days are increasingly popular but our insurance restricts use to public roads.
What fuel do the cars use?
Our cars run on unleaded. They will run happily on any unleaded fuel but we prefer that you use non-supermarket fuels. Supermarket fuels tend to have less detergent in them, which can lead to increased engine wear.